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Business Answering Services

Providing Call Answering Service

For Your Business

Skilled Telecallers, Top-Notch Connectivity, Cutting-Edge Technologies, Data-Driven Insights, Transparent Campaigns, And Usage-Based Pricing: Ensuring Your Success.

Medical Offices

Medical Offices

Revolutionize patient communication with answering services for medical offices

Law Firms

Law Firms

Extend your customer support beyond regular business hours with our after-hour call handling services, ensuring that your callers receive assistance even when your office is closed.

Real Estate Agencies

Real Estate Agencies

Gain valuable insights into popular inquiries, orders, meeting agendas, and other relevant tasks through our detailed reporting.

Financial and Banking Institutions

With our virtual receptionists available round the clock, ensure that your business gets all the important calls and opportunities, regardless of the time zone or working hours.

E-commerce and Retail Stores

E-commerce and Retail Stores

We serve as an extension of your brand, maintaining professionalism and delivering exceptional customer experiences that align with your brand identity.

Educational Institutions

Educational Institutions

Cater to a diverse customer base by offering support in multiple languages, with help from our multi-lingual virtual live receptionist.

Small and Medium - sized Businesses

Small and Medium - sized Businesses

A Simplified, Cost-Effective Way to Manage Modern Business Communication

Call Centre Services

Provide A Human Voice

For Your Business.

Never Miss a Call Again with Our 24/7 Call Answering Service.

Engaging eContactWorld’s outsourced phone answering services ensures continuous availability, enabling seamless call handling around the clock, even beyond standard business hours. Our organization guarantees expedited response times, as our dedicated team of agents undergoes comprehensive training to manage calls with efficiency and efficacy.

Why Outsource

Business Answering Services to

eContactWorld?

Our phone answering services are tailored to meet your unique business needs. Our team is trained to handle calls with the utmost professionalism, ensuring every customer is treated with care and respect. With our phone answering services, you can focus on what you do best while we take care of your calls.

Answering and Routing Incoming Calls

We ensure a quick and efficient connection to the correct department or person to resolve inquiries or issues.

Providing Basic Information and Support to Callers

Your callers' questions are answered, and assistance is provided, leading to a better customer experience and increased satisfaction.

Screening and Qualifying Leads

We save you time by identifying potential customers, allowing you to focus on those most likely to convert.

Resolving Customer Complaints

Our team works to increase customer satisfaction and loyalty by addressing and resolving concerns promptly and effectively.

Message Taking & Relay

We ensure messages are delivered accurately and promptly to the right person, improving communication and efficiency.

Scheduling Appointments and Meetings

We help you schedule appointments and meetings, enabling you to manage your time and prioritize tasks efficiently.

Processing Orders and Payments

Our team efficiently handles transactions and ensures timely delivery, providing convenience and satisfaction to your clients.

Following Up with Customers and Clients

We follow up with your customers and clients to show you care and build trust, improving customer satisfaction and loyalty.

Conducting Surveys and Gathering Feedback

We conduct surveys and gather feedback to help you gain insights and improve your products/services for better customer satisfaction.

Challenges are just opportunities in disguise. Take the challenge!

Smarter More Efficient Way to
Run Your Business

Our friendly, professional team of virtual receptionists will help keep the lights on for your business 24/7.

Whether you need an online receptionist to handle after-hour calls and tasks or provide round-the-clock services, we work on a flexible business model so you can choose how you use our services.

Affordable Call Centre

Affordable Call Centre

If you cannot afford exclusive customer support team.

Multilingual Call Centre

Multilingual Call Centre

Extend your customer support beyond regular business hours with our after-hour call handling services, ensuring that your callers receive assistance even when your office is closed.

After Hours Call centre

After Hours Call centre

If your business needs customer support for 24x7 or after hours of your business time

Handle Advertisement Calls.

Handle Advertisement Calls.

Manage advertising calls of product, Service, property, matrimonial, dealership, franchise, Medical equipments, etc.

Call Centre For SMEs

Call Centre For SMEs

If you are a startup, small or medium level business

Seasonal Call Centre

Seasonal Call Centre

If you are a seasonal business who require customer support for a short-term.

Low Volume Call Centre

Low Volume Call Centre

If your business receives less than 50 calls a day.

Short-term Call Centre

Short-term Call Centre

If your requirement is for a short period of time.

Pricing - INBOUND

It's simple, hassle free and pay as you go model. We would request you to forward calls to our number to handle inbound calls and provide us calling data with FAQ's to handle Outbound calls. Our multilingual, trained team will handle calls professionally and provide required support to your customers.

Basic Plan

30 /Call
  • Up to 20 Calls / Day
  • 9am-7pm Coverage
  • Monday - Friday
  • English, Kannada, Tamil, Telugu, Malayalam & Hindi
  • DID Number Included
  • 500 Calls Minimum Purchase Order
  • 180 Second Per Call Duration
  • Call Reports & Voice Recordings
  • National & Festival Holidays

Premium Plan

25 /Call
  • Up to 50 Calls / Day
  • 9am-7pm Coverage
  • Monday - Friday
  • English, Kannada, Tamil, Telugu, Malayalam & Hindi
  • DID Number Included
  • 1000 Calls Minimum Purchase Order
  • 180 Second Call Duration
  • Call Reports & Voice Recordings
  • National & Festival Holidays

Ultra Plan

20 /Call
  • Up to 80 Calls / Day
  • 9am-7pm Coverage
  • Monday - Friday
  • English, Kannada, Tamil, Telugu, Malayalam & Hindi
  • DID Number Included
  • 2000 Calls Minimun Purchase Order
  • 180 Second Per Call Duration
  • Call Reports & Voice Recordings
  • National & Festival Holidays

Pricing - OUTBOUND

Basic Plan

20 /Number
  • Outbound Calls
  • 9am-7pm Coverage
  • Monday - Friday
  • English, Kannada, Tamil, Telugu & Hindi
  • DID Number Included
  • 500 Calls Minimum Purchase Order
  • 180sec Call Duration
  • Call Reports & Voice Recordings
  • National & Festival Holidays

Premium Plan

15 /Number
  • Outbound Calls
  • 9am-7pm Coverage
  • Monday - Friday
  • English, Kannada, Tamil, Telugu & Hindi
  • DID Number Included
  • 2000 Calls Minimum Purchase Order
  • 180sec Call Duration
  • Call Reports & Voice Recordings
  • National & Festival Holidays

Ultra Plan

12 /Number
  • Outbound Calls
  • 9am-7pm Coverage
  • Monday - Friday
  • English, Kannada, Tamil, Telugu & Hindi
  • DID Number Included
  • 5000 Calls Minimum Purchase Order
  • 180 Second Call Duration
  • Call Reports & Voice Recordings
  • National & Festival Holidays
Testimonials

What Our Happy Clients

Are Saying

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